Hose Monkey Cancellation Policy

These terms and conditions govern HOSE MONKEY CHARTERS Cancellation Policy (the “Cancellation Policy”) available to Charterers and Owners through the Services. HOSE MONKEY CHARTERS has a standardized cancellation policy for all boats on the platform that we will enforce to protect both Renter (“Charterer”) and Boat Owner. Each party has the ability to cancel at any time. The fee schedule will be determined when the cancellation occurs in relation to the reservation dates (“set sail date” or “departure date”). The cancellation is as follows: If the vessel was booked (deposit made) with more than 72 hours of the departure date: 

● Free cancellations for 24 hours after the deposit is made. 

● After 24 hours, the deposit is non-refundable. 

● The remaining balance will be deducted at least 7 days prior to the departure date. 

● After the remaining balance has been charged, cancellations are non-refundable unless weather or mechanical failure occurs. Only the USCG Licensed Captain and Anchor may cancel due to weather conditions. That decision will be determined on the day of departure only. Forecasts are not an acceptable reason for cancellation. 

● Note: if your charter departure date is less than 7 days away, there are no refunds or cancellations. You may reschedule only. Reschedule fees apply. See below. 

If the vessel was booked (deposit made) within (less than) 72 hours of the departure date: 

● Cancellations are non-refundable. No exceptions. 

● Note: if you place a deposit for a charter that takes place within 72 hours of the departure date (ex: next day or same day bookings), there are no refunds or cancellations. All sales are final and subject to forfeit the entire remaining balance. 

● Note: Weather and/or Mechanical failure will still result in a reschedule only.